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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rocky otero

June 2, 2026

5  out of  5
rating by Rocky otero
"He made it really simple and fast so I ,switch from Geico to State Farm today with a huge better rate . Great service by this agent I recommend this agent 100% Thank you"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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donna edwards

June 2, 2026

5  out of  5
rating by donna edwards
"Fantastic!!I got them back!!! The people was awesome!! I really miss them now if got them back!!"
We responded:
"Wow, thank you for the 5-star review, donna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Brian

June 2, 2026

5  out of  5
rating by Brian
"I worked with Jimmy Hernandez, and I have to say, he was the most amazing, knowledgeable, and genuine customer service experience I have ever had. He listened to my gripes and complaints about my (now) previous insurance company, provided excellent attention to detail to both my needs and concerns with switching policies, and set me up with the best possible rate I could get. I cannot emphasize enough how just incredible he made the whole experience, and I think he sets the standard of how all representatives should engage with customers. He represents State Farm in the best, most positive light in my eyes. Thank you Jimmy for taking such good care of me! 6/2/26 update. Worked with Brody for a change in my policy. Extraordinarily charismatic individual, knowledgeable, and knew exactly what coverage I needed for my travel. I still highly recommend State Farm as an insurance provider, and my customer interactions with them have consistently exceeded my expectations. Thank you, Brody, for your help and kindness!"
We responded:
"Thank you so much for your kind words, Brian! We’re thrilled to hear that Jimmy provided such a great experience for you. We’ll be sure to pass along your compliments. Thanks for choosing Rob Geraghty State Farm!"
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Cristal Maya

May 29, 2026

5  out of  5
rating by Cristal Maya
"George is extremely helpful and quick to respond with questions and concerns. Would highly recommend working with him to get clear information and helpful service! Always has your best interest in mind."
We responded:
"Thank you for your kind review of State Farm Agent Rob Geraghty’s Team. We appreciate it!"
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Zaniah Peterson

May 26, 2026

5  out of  5
rating by Zaniah Peterson
"Anderson at State Farm is great! They saved me money and provided excellent service. Highly recommend!"
We responded:
"Thank you for the 5-star review, Zaniah! Here on State Farm Agent Rob Geraghty’s Team, we are proud to serve our community and appreciate your recognition. "
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Sia Woo

May 22, 2026

5  out of  5
rating by Sia Woo
"I got new car insurance on my brand new car through Kyle Wood. He assured me the coverage I was getting and how much I’d be paying for. On top of that, he offered me the Drive Safe and Save for my vehicle. Super awesome, fast, and a very sweet mannered guy! Rob’s office is the best State Farm agency in Polk County! 🤍"
We responded:
"We appreciate your review, Jonasia. We are so happy that you had such a wonderful experience with State Farm Agent Rob Geraghty’s Team here in Winter Haven ! "
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Tim Hudmon

May 11, 2026

5  out of  5
rating by Tim Hudmon
"Quick and easy process. Cut my insurance cost by over $100 a month."
We responded:
"We are grateful for your 5-star review, Tim! Thanks for taking a moment to share your positive rating of State Farm Agent Rob Geraghty’s Team here in Winter Haven . "
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emmanuel emmanuilidisemmans

April 30, 2026

5  out of  5
rating by emmanuel emmanuilidisemmans
"Very professional and very nice.exeland service and good price for the same caver.thanks . Emmanuel"
We responded:
"Thank you for your kind review of State Farm Agent Rob Geraghty’s Team. We appreciate it!"
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Jesse

April 29, 2026

5  out of  5
rating by Jesse
"These guys did a great job at helping me get my rate down. I would absolutely recommend you reach out to them if you need help!"
We responded:
"Thanks so much for the amazing review, Jesse! We really appreciate your support here in Winter Haven . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Buffy Transue

April 17, 2026

5  out of  5
rating by Buffy Transue
"I had the pleasure of working with George not sure I spelled right but he was awesome, very nice very helpful, and very honest. State Farm has always been a favorite I have had them before for many years, and I would definitely choose this office. Highly recommend!"
We responded:
"We appreciate your review, Buffy. We are so happy that you had such a wonderful experience with State Farm Agent Rob Geraghty’s Team here in Winter Haven ! "
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Shan

April 9, 2026

1  out of  5
rating by Shan
"If I could give a -20 I would! Someone called me a few minutes ago asking questions and he was VERY rude! I have State Farm and they had the information all wrong! I was frustrated and said I was pissed because I felt like he was pressuring me into a policy I ALREADY HAVE! He hung up in my face and I called back and got someone else! Just because I was upset does not give you the right to hang up in my face! The appropriate thing to do to help a customer is to try to make things right! This is a bad look on State Farm! Your customer service sucks and the guy never said his name! Would not recommend!"
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Dan Agee

April 7, 2026

1  out of  5
rating by Dan Agee
"I was very unpleased with this agent. I got my insurance through them last year and it was supposed to be $540 per month. They also told me that I could save money with drive and save (little device that goes in the car.."your insurance will not go up, it can only go down) cool, ill try that. Several months go by and I see the insurance payment for that month is over $600+. In Jan I called to ask why it was over $600 and they told me that they want sure but they would get back to me.... no reply, nothing.... Then when I called back a few days later, they said it was balancing out because it was less than a year old. I ask about drive and save, when will the discounts start to apply? (On the Drive and Save app its supposed to apply around $450 discount for my truck) "Not until it renews".. So I wait until it renews, expecting the discount. After renewal I see that it's going up to $640 per month. Oh and the discount that was supposed to be $450 on my truck was$15. When I called the poison that answered the phone couldn't answer any questions why it was going up and told me that Rob would call me back later that day.... no reply, nothing..... That was a Monday, on Thursday my wife called, but they wouldn't give her any info because it's under my name. So I call the following week to get some info and to advise then that I was going to just go back to my old insurance company (Progressive). I started with my questions about the rates...."Oh, you had a glass claim in Oct" (a glass claim where a baseball team at a college broke my windshield and the college tom a report and said to give to my insurance and that they would pay for it). I exclaimed that the college advised me that they would pay for the windshield. He said.... "you had a claim and that's why your insurance went up".... So essentially, they got paid for my windshield (or could have) and charged me anyway. I also all went they didn't call me back and he said "we spoke with your wife on Thursday"..... 1. my wife called you. 2. you wouldn't talk to her about anything. 3. Now you're acting like you did what you said you would, when "I" ask for a call from the agent.. 4. They use a thing called "lexisnexis" to report claims so that windshield claim affected my insurance rate with progressive, which was still substantially cheaper and my rate never chanced with progressive even after a windshield claim. I see they have allot of good reviews, but my experince with this agent was Just terrible, terrible customer service, they don't honor their word, they don't go through the legwork to save you any money.....they don't honor their customers."
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Amica Gopaul

March 31, 2026

5  out of  5
rating by Amica Gopaul
"George is great! He helped me save money on my car insurance where the other companies couldn’t. I now have more coverage for less amount. Very happy with the service he provided"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Maribel C

February 5, 2026

5  out of  5
rating by Maribel C
"Anderson Roberts truly made my day! I was pleasantly surprised when he provided me with an auto policy quote. He also followed through on his promise to get back to me first thing the next morning. Thank you Anderson!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rob Geraghty’s Team! We deeply appreciate your kind words here in Winter Haven . "
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Lien Zheng

February 4, 2026

5  out of  5
rating by Lien Zheng
"I talked to Jimmy Hernandez and he took the time to explain everything clearly and didn't rush me. I'm confident I got the right coverage. Definitely recommend him if you’re looking for insurance."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Rob Geraghty’s Team here in Winter Haven . "
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Mayra Hernandez

February 4, 2026

5  out of  5
rating by Mayra Hernandez
"I talked to Jimmy and he was so patient with me, answered all my questions, and left me feeling that I am in safe hands! He was so much help! Would totally recommended! Thank you Jimmy!"
We responded:
"Mayra, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rob Geraghty’s Team is just a call or email away!"
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Melissa Lopez

February 3, 2026

5  out of  5
rating by Melissa Lopez
"George did a great job helping me with my auto policy. I really appreciate him helping me save money, find and explaining a good policy for me."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rob Geraghty’s Team. "
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Colin Fetter

February 3, 2026

5  out of  5
rating by Colin Fetter
"Jimmy Hernandez was a great help to me. He layed things out plain and simple and I was able to get a better understanding of my coverage. Thanks to him I can confidently say I couldn't be more happier to be a part of the state farm community."
We responded:
"Thank you for the 5-star review, Colin! Here on State Farm Agent Rob Geraghty’s Team, we are proud to serve our community and appreciate your recognition. "
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Raymond Wilson

February 3, 2026

5  out of  5
rating by Raymond Wilson
"Highly recommend. Very positive experience."
We responded:
"Thank you for your kind review of State Farm Agent Rob Geraghty’s Team. We appreciate it! Thank you for the amazing review, Raymond! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Gianelle Santiago

February 3, 2026

5  out of  5
rating by Gianelle Santiago
"Jimmy is the best agent! He definitely knows how to get customers."
We responded:
"We appreciate your review, Gianelle. We are so happy that you had such a wonderful experience with State Farm Agent Rob Geraghty’s Team here in Winter Haven ! "
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Joey Hilliard

February 3, 2026

5  out of  5
rating by Joey Hilliard
"Rob Geraghty's State Farm Office is awesome. Kyle Wood's customer service and skill set with insurance are amazing."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Winter Haven to know that you had such a wonderful experience with us here on State Farm Agent Rob Geraghty’s Team."
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Nneka Dean

February 2, 2026

5  out of  5
rating by Nneka Dean
"Jimmy Hernandez was super helpful in trying to make sure I had the best quote possible for my insurance! I really felt like he cared about getting me the best discount they could off thanks for all the help!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Zee Jay

February 2, 2026

5  out of  5
rating by Zee Jay
"Jimmy Hernandez helped me with my life insurance and auto policy questions and he was so patient and easy to speak to. Can’t recommend him and Rob Geraghty State Farm enough. Excellent service all the way around"
We responded:
"Zee, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rob Geraghty’s Team—we are always here to help!"
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EL VIL 23

February 2, 2026

5  out of  5
rating by EL VIL 23
"JIMMY THE BEST HE TREAT ME LIKE HE TOOK GREAT CARE OF ME FOR US COMPANY STATE FARM FROM 260 i was paying too 102$ is been a big beautiful relief thank you jimmy bigtime. ✊🏼💪🏻🙏🏼"
We responded:
"Thank you for the fantastic review, EL! We are always here to help with your insurance needs here in Winter Haven . "
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Krystal Guerra

February 2, 2026

5  out of  5
rating by Krystal Guerra
"Jimmy was very helpful and knowledgeable. He took the time to explain everything clearly, found me a better rate, and made the experience stress-free. Great customer service all around."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Rob Geraghty’s Team here in Winter Haven . "